Disclaimers
Custom Flavor or Recipe Disclaimer
For customers who request a specific cake flavor, filling, or finish that is not offered on Cake N Eve's Menu
Cake N Eve cannot be held liable for any problems resulting from this request including but not limited to structural or quality issues with the cake. If a custom recipe or flavor request fails to perform well or risks compromising the stability or overall quality of the cake, Cake N Eve may substitute that part of the cake with a more suitable and reliable menu option. We will notify the customer upon delivery or pickup if/when that occurs.
The #1 goal of Cake N Eve is to provide a stable, edible cake. Therefore, no refunds will be provided due to dissatisfaction with any recipe, flavoring, or formula that was not suggested by the bakery itself.
Outdoor Cake Display Disclaimer
For customers who intend to display their cake outdoors
Important instructions for displaying your cake outdoors
â–º Cakes should never be displayed in direct sunlight or anywhere sunlight might eventually move. It is
imperative that your outdoor dessert display area offers adequate shelter from the sun (tent or porch
covering). Please arrange this in advance with your event coordinator or person in charge of the event.
â–º Cakes are safest when they are displayed against a wall. If possible, consider arranging the cake table
up against the wall of a house or side of a tent.
â–º Make sure to display the cake on a stable and level surface that is at least four feet off the ground.
â–º Please prepare a back-up location for displaying the cake in case of inclement weather.
Cake Pickup Disclaimer
For customers who intend to pick up their custom wedding or specialty cake
Important instructions for preparing your car and delivering your cake.
â–º Plan your delivery time to coincide with the last hour before the event begins.
â–º The best way to transport a custom cake is either in the back of a van or SUV or in the trunk of a car
whose back seats fold down so the air can flow through. If none of those options are available, it is
possible to transport a smaller sized cake in the foot well of a car, however this is a last resort due to the
potential for sun exposure.
â–º Please prepare the back (of van or SUV) or trunk of your vehicle in advance of picking up the cake by
clearing out any loose objects and vacuuming/shaking out any debris.
â–º On warm days, it is imperative that your vehicle have a working cooling unit (air conditioning). Please
run it in advance of your pickup until the car’s interior is cool.
â–º Pets inside of the car during a cake transport is strongly discouraged.
â–º Please adhere to the agreed-upon pickup time.
â–º Upon arrival at the event venue, be sure to set up the cake in a cool display area away from sunlight
(and away from anywhere sunlight might move) without delay.
***When opting to pick up your wedding or specialty cake instead of having it delivered you understand and agree to prepare your vehicle accordingly.
You acknowledge that once you have picked up your cake, Cake N Eve cannot be held liable for any damage or failure that may occur once the cake leaves my home or during transport handling, set-up or display. Once you have the cake, it is your responsibility to transport it directly to the event venue and not leave it unattended in your vehicle or anywhere else besides it's dispaly location.
Dark Colors Disclaimer
For cake orders that involve dark reds, blues, purples, or black colors
Dark food coloring on cakes has the potential to stain linens, clothing, furniture, and teeth upon contact. Cake N Eve cannot be held liable for issues resulting from customers choice of dark color/s. We will strive to accurately match customer color choices, however some color tones, especially deep reds, vibrant blues, and violet tones, may not make an exact match due to the natural base colors of cake, frosting and decorating ingredients. Therefore, exact color matches are not guaranteed. Deep colors require a significant amount of food coloring, which may adversely affect the flavor and quality of the cake.
Allergen Disclaimer
For customers who request the omission of a specific allergen in their dessert
Cake N Eve will strive to eliminate contact with the known allergen to the best of our abilities, it is not a bakery that specializes in allergen-free desserts. Therefore, a 100% allergen-free product cannot be guaranteed. Cake N Eve cannot be held liable for allergic reactions that occur due to trace elements of the allergen coming in contact with the cake.